4 results for tag: Collection Service
Back to the Basics: An Overview of SOIL’s Essential Service
Readers of our blog might know that SOIL provides EkoLakay sanitation services to households in the city of Cap-Haïtien on Haiti’s northern coast and that we are currently providing this essential service to nearly 2,000 households, impacting over 11,000 individuals. This past year alone, our sanitation and composting staff collected and treated over 500 metric tons of waste from the communities we serve and produced 170 metric tons of compost through our ecological waste treatment process. But do you know how the service works? For new potential household customers, the EkoLakay journey begins when an individual expresses interest in ...
Strategies for Change: SOIL’s Partnership with Appleseed
SOIL’s mission is to deliver safe, dignified, and affordable ecological sanitation services to households in Haiti and to increase sanitation access for all who want and need it. As readers of our blog know, one of the ways we do this is by providing in-home toilets and removing waste from communities via our EkoLakay services. A monthly service fee is collected from our customers which helps to cover the cost of the household toilet rental, weekly container collection & replacement, and waste treatment service. The customer fee helps to generate a stream of revenue for SOIL’s service to contribute to operational costs. However, customer fees ...
GENERATING EVIDENCE TO IMPROVE CUSTOMER PAYMENT BEHAVIOR INTERVENTIONS FOR CBS SERVICE IN HAITI
In April 2022, SOIL launched a new research project in partnership with Appleseed, a behavioral research agency, to better understand and evaluate customer payment behavior, and develop strategies on how to encourage EkoLakay household sanitation customers to regularly pay the monthly fee for the service on time. SOIL charges a monthly service fee from customers for our household toilet, weekly collection and waste treatment service, in order to contribute to operational cost recovery and establish the provision of sanitation as an essential basic service rather than a charity in Haiti. Unfortunately, establishing on-time payment behavior has been a ...
Taking a Ride with SOIL’s Sanitation Heroes
Happy new year to SOIL supporters near and far! As we all settle into the new year, I have been reflecting on 2018 and some of the moments that most inspired me. One experience pops immediately to mind, and I wanted to share it as a reminder of the importance of all that goes on behind the scenes at SOIL that makes this work possible. As the years have gone by and my roles and responsibilities have shifted, I find I have less and less time to spend in the field. In the last months of 2018, I was honored to be able to take the time to accompany our EkoLakay collectors on their early morning collection runs in several of the neighborhoods we work ...