3 results for tag: Mobile Payments


Behind the Scenes at SOIL: Four Operational Updates

Following a collaboration with a process redesign consultant, SOIL’s EkoLakay team in northern Haiti has been hard at work on operational improvements to build strong foundations for growth in Cap-Haitïen. Our primary objective is for SOIL to ensure we have the systems in place to work as effectively and efficiently as possible through the process of rapid growth in the years to come. After completing a broader organization-wide assessment, SOIL’s operational team has been hard at work on a few specific projects to refine procedures and increase efficiency. A few examples of what we’ve undertaken and a update on progress we’ve make ...

Moving on Mobile Payments

By Jessica Laporte and Shannon Smith SOIL has learned that successful operational transitions don’t necessarily come in one shape or size. They can be gradual, sudden, planned, or accidental. In the case of SOIL's decision to transition away from door-to-door payment collection for EkoLakay towards mobile payments, each SOIL office took different approaches, both of which led to significant progress. Why Mobile Money? As you can imagine, door-to-door payment collection is time consuming and costly for SOIL and oftentimes is inconvenient for EkoLakay customers. With this in mind, SOIL decided to introduce mobile payments into EkoLakay’s ...

Racing Our Way to A Sustainable City-Wide Sanitation Service

Let’s call it the “fill your container challenge,” (which, let me assure you, is quite different from the ice bucket challenge. You would not want to dump these containers over your head). Over the past two months, 16 of SOIL's EkoLakay sales staff were competing as a part of two teams to see who could install the most toilets in Cap Haitien. Many of the staff who took part in the challenge were relatively new to the team and we wanted a fun way to train them in marketing and sales, while incentivizing new toilet installations. So, we devised the container competition, complete with Instagram-ready graphics, to show our progress! The ...