SOIL Client Testimonials
To address the gap in accessible sanitation options, SOIL has been working for nearly two decades to provide household toilet and waste treatment services across Cap-Haïtien. Collecting client feedback drives our continuous improvement, and we are happy to present a selection of recent testimonials from families in Cap-Haïtien who were kind enough to share their thoughts and experiences with us about what it's like to have EkoLakay.
Louise-Marie
EkoLakay client since 2014
Home location: Fosen Michel
“I have been using the EkoLakay service since it came to my area many years ago. It brings health to my family and to me because we no longer have to worry about diseases. Old bags of waste used to come into our yard whenever the water would rise, but now that lots of people in our neighborhood use the service, we don’t find them anymore.”
Etienne & Family
EkoLakay client since 2018
Home location: Karakol
“EkoLakay brings health and safety to my family. My children no longer have to go outside at night to find a place to use the toilet. I used to worry because many things could happen. The service is also cleaning up Karakol – the salt that you can get there used to be contaminated by full and leaking latrines but now it is clean and we can eat it again. If the sanitation service were to stop, our community would take a big hit.”
Lucita
EkoLakay client since 2023
Home location: Bord De Mer Limonad
“The EkoLakay system provides me with many advantages because I just moved to the neighborhood and I don’t have the means to build a toilet yet. The service does a lot for me, for my family, and for some friends. Before we needed to use a bag or the bushes, but now we don’t have to do that and our health is better. I am proud to talk about EkoLakay and to have one of their toilets in my home.”
Our clients are our north star. They remind us that each and every toilet installation creates an immense impact in the lives of real people. SOIL remains committed to ensuring that safe, dignified sanitation proceeds to be provided year-round and we will continuously do our best to deliver reliable and high quality sanitation services.